A global expansion built on a solid foundation.

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Chotto Matte is a global brand with a mission to bring Nikkei cuisine—a fusion of Japanese and Peruvian flavors—to the world. Founder Kurt Zdesar has been in the industry for nearly 40 years. In a challenging market, he knows that success means working smarter, not harder. He needed a technology partner that could handle the unique complexities of a multi-location, high-volume, and high-touch experience.

The Challenge

Kurt's biggest frustration was a long history of working with clunky POS systems that couldn't handle the complexities of Chotto Matte's operation. These systems caused constant stress for his staff, led to costly mistakes, and lacked the flexibility to adapt to their unique service style. For a restaurant that offers a multi-course, multi-sequence dining experience, a rigid POS system was a non-starter. They were wasting hundreds of thousands of pounds on systems that simply didn’t work.

The Solution: Built-in superpowers

Chotto Matte found its solution in Toast. The platform’s intuitive, user-friendly design and customizable features were a game-changer. Toast’s ability to work with Chotto Matte's specific style of service was a key differentiator. With Toast, they can manage multiple locations seamlessly, and the open API allows them to integrate with their hand-picked, best-in-class third-party partners. This powerful combination gives them the control and flexibility they need to expand their brand globally.

The Results: Unbelievable precision, effortless growth

Since switching to Toast, Chotto Matte has experienced seamless growth and unprecedented stability in its technology. The system "doesn't stand out as a problem" and simply "works really well". The team no longer has to stress about system crashes or manual reconciliation. Toast's reporting gives them real-time data on everything, which allows them to catch problems before they become major issues. It also helps them "tailor the guest experience" by providing data on guest preferences and dining habits. For Kurt, the biggest win is peace of mind. "I would say for my whole career, I've not found a system that does what Toast does for us”.