A smarter way to manage your waitlist and tables

A restaurant reservations and waitlist system allows guests to book in advance or join a queue, while giving front-of-house teams the tools to manage seating and server rotation during service. Toast Scheduling is built for this and integrates directly with Toast POS, so hosts can manage the floor without needing to switch between separate systems.

A reservations system that integrates with a restaurant POS gives hosts visibility of table status and order progress without leaving the same screen they use to manage seating. With Toast, hosts can see which tables have ordered, when items have been fired, and how the floor is moving — all from the host stand.

Toast reservations and seating systems includes built-in server rotation tools that track cover counts and guide seating assignments, reducing the manual effort of distributing tables fairly across the team. Toast Tables handles this automatically, so hosts can focus on welcoming guests rather than keeping a running tally.

Toast Tables can send automated SMS or email updates to keep guests informed of their position or estimated wait time, reducing the need for them to wait physically at the venue. Toast does this at multiple stages — confirming bookings by email, sending reminders ahead of the visit, and providing wait time visibility so guests can manage their schedule rather than hovering by the door.

Toast Tables includes guest profile features so teams can note preferences, dietary requirements, and special occasions ahead of a visit this in individual guest profiles, so when a regular arrives, your team already has what they need to make the visit feel personal before they sit down.

Automated booking confirmations and pre-visit reminder messages can help keep reservations front of mind for guests, which may reduce the frequency of no-shows. Toast Tables handles both, confirming bookings by email and following up with SMS reminders closer to the visit.

A reservations and seating system works best when connected to the rest of your operation, particularly the POS, kitchen display, and handheld devices that power day-to-day service. Toast Tables pairs with Toast Flex terminals, the Kitchen Display System, the Handheld POS, and Toast Online Ordering, so the front-of-house picture is complete from booking through to payment.

Our experts are happy to offer a demo or consultation to walk you through the features and help you configure a system that fits your venue.