Rock and roll meets operational excellence.

Play

Signature Brew was born from a simple idea: creating great beer to make music sound better. Founded by a brewer and a musician, the brand is a hybrid business that combines a brewery with a live music taproom. As General Manager Claire knows, running a business with so many moving parts requires an agile technology solution.

The Challenge

Before Toast, Signature Brew was struggling to manage its complex operations. They were using a fragmented system that combined HR, stock, and POS software. This setup was a constant source of frustration. For example, when an item sold out, Claire had to manually update three different systems: the POS, the stock management, and the QR code menu. This meant she and her team were spending countless hours troubleshooting issues instead of serving customers.

The Solution: The little things add up

Signature Brew found its solution in Toast’s all-in-one platform. This powerful precision has streamlined every aspect of their business. Claire can now manage all of her venues from a single system, with a single, easy-to-read report that provides all the data she needs. The team loves that menu updates are now seamless—a single click removes an item from all systems at once, including their order and pay QR codes. This is just one of the “little things” that has made their lives easier.

The Results: More time for what matters

Since switching to Toast, Claire has seen a huge impact on her business, with less time spent on troubleshooting and more time on the floor. The ability to use handheld devices for an additional pop up bar has made their unique space even more efficient. The online ordering system has been a massive help on busy nights, ensuring that customers don't have to wait in line to order food and beer. And when issues do arise, Toast's 24/7 customer service is there to help, eliminating the need to contact multiple third-party vendors.