Environment, Social & Governance at Toast
Our purpose at Toast is to enrich the food experience for all. We bake sustainability, social impact, and equity into our business strategy, operations, and products. The ultimate goal? To help our employees, our industry, our communities, and our environment to thrive.
ESG priorities
Integrating ESG into our strategy helps us deliver on our mission to help the restaurant community thrive. It also enhances our efforts to serve core stakeholders including restaurants, communities, nature, and our Toasters. We prioritize and report on the five focus areas below.
2024 highlights Section
$56.6M+
in retail value of food waste logged using Toast Food Waste Reduction (FWR) feature in 2024.
$44M+
in Toast stock contributions to the Toast.org Impact Fund since 2021.1
Net-zero
Third consecutive year achieving net-zero emissions from electricity across our workspaces.
~24%
of our job openings were filled internally in 2024.
Restaurant enablement
Toast is used by over 140,000 restaurant locations
~12M
Restaurant food waste items logged using the Toast Food Waste Reduction (FWR) feature in 2024.
in charitable giving contributed by restaurant guests through the Toast fundraising feature in 2024.
3.9M+
single-use packaging items opted out of, through the Toast Packaging Preferences feature.
Community engagement and social impact
Through our philanthropic and community-focused social impact initiatives, we strive to enrich the food experience for all while supporting a healthier, more sustainable, and equitable world.
60%
of Toasters participated in our employee matching gifts and donation rewards programs in 2024.
$3.4M
total charitable cash contributions from Toast, Toast.org Impact Fund, and Toasters in 2024.
200+
Toast.org-organized volunteer events in 2024.
Environmental sustainability
A healthy environment is a vital ingredient for a resilient food industry. We prioritize environmental sustainability across our business, and develop products and solutions to help our customers do the same.
100%
renewable electricity commitment for our workplaces.
5
of our office buildings are certified to a LEED or Energy Star green building standard as of year-end 2024.
10%+
reduction in emissions intensity (emissions generated for every dollar the company earns) between 2023 and 2024.
Creating a workplace where everyone can thrive
Toasters are at the heart of our success, so we work to attract, retain, and advance top talent. We support the growth, wellness, and career aspirations of Toasters so they can thrive in and out of the workplace.
15
Toast’s fifteen employee-driven resource groups and clubs empower Toasters to build community, connect a diverse array of backgrounds and experiences to the business, and support the personal and professional development of members.
~50%
of leadership roles were held by women in in 2024, up from 45% in 2024.
87%
of Toasters report being happy at Toast in 2024.2
Read the full report
We report on our ESG commitments, initiatives, and progress annually via our annual ESG report. Our disclosures are based on internationally recognized sustainability reporting standards and frameworks and are aligned to the interests of our stakeholders.
Learn more about ESG at Toast
We post additional ESG resources that underpin our sustainability commitments in action, such as key policies and supplementary disclosures, on our ESG Investor Relations webpage.