Discover the latest in our always-evolving lineup: Requested features. Anticipated updates. 15+ new little things to make Toast specifically yours.
FEATURING
Drive sales in just a few clicks
SMS marketing is here! Send promotional offers, event invites, and marketing campaigns with the touch of a button.
Promote. Offer. Incentivize.
Create time-sensitive promotional offers. Or, turn on automated, always-on campaigns to win back lapsed guests and welcome new ones.
Reach a high-intent audience
Sign-ups engage your most loyal guests. Did you know? 57% of guests are interested in hearing from their favorite restaurants via text.***
Grow your audience
Incentivize text sign-ups with seamless promotion via email, social media, and in-store QR codes. Or, grow your subscriber base organically through opt-ins during your Toast transactions.
Know what’s working
Easily track subscriber growth rate, delivery rate, unsubscribes, and more, for a clear picture of performance.
Let AI do the work for you
Our AI marketing assistant will help draft compelling messages in an instant, making it extra simple to draft, review, and send effective campaigns.
Smarter decisions, minus the guessing
Know your local market inside and out with deeper, more detailed comparative data.*
Get the little picture
Drill into the details to know how your performance stacks up — locally, nationally, at your fingertips.
… And the big picture
Are you tracking with national and local trends? See how the industry is shifting over time and get a better idea of how your business fits.
Make decisions confidently with our pricing deep dive
Gain the knowledge you need to optimize your menu with pricing insights from similar spots.
Get the most relevant insights every time
Get more granular in your comparisons with the ability to filter by cuisine type, average check size, and percentage of sales from alcohol — so you know you’re looking at data from restaurants like you.
Compare your sales hour by hour
Know how you stack up so you can make more informed decisions – about staffing, operating hours, and beyond.
Want a closer look at Benchmarking?
Check out this article to learn how to make the most of your insights and reports.
Learn moreSolve more problems on the go
We’ve made ongoing improvements to Toast Now since it launched. See what else is possible in the app.
Now more responsive
Have a question? We've got answers — right here in the app for easy access from anywhere.
Now more actionable
Get the info you need on your way to the table. One of our most-requested updates, Check Details keeps you nimble on the floor.
Support when you need it
Whether you need help navigating your Toast solutions, want to report an issue, or are looking for helpful resources, in-app chat support gives you a partner in your pocket.
See Check Details in real time
With Check Details you can identify bottlenecks, monitor order accuracy, address complaints, support timely service, and track staff performance in the moment.
Device Hub
Track the status of your hardware and help get devices back online faster via self-service or by quickly connecting with a specialist.
Want a deeper dive?
Get more details on our latest Toast Now updates — like improved reporting capabilities including voids and net sales.
Learn moreSee what else is new
More of the updates and improvements customers have been asking for.
Unlock even more efficiency
A more intuitive Kiosk experience
Designed for better menu presentation, smoother navigation, and enhanced loyalty, the updated kiosk experience incorporates customer feedback to support a quicker, easier guest experience.
Learn MoreOffset processing fees with Toast Credit Card Surcharging
Toast’s offering helps you offset rising costs via legal and compliant credit card surcharging, while providing your guests with the information and options they need when choosing how to pay. State-level and network-based eligibility requirements apply. Not all locations are eligible.
Check Eligibility and Get StartedPreview your menu
Menu set up now includes a POS layout view, allowing you to preview what your menu looks like without needing to be onsite or take a device out of service.
Try POS Layout ViewManage reservations on the go
From table management to guest communications, all your host’s favorite Toast Tables features are viewable from anywhere on the mobile-friendly host app. Download the app for Apple or Google.
Shop Toast TablesPlan better for every shift
Toast Tables now includes a cover count report, letting you see a breakdown of your upcoming covers, large parties, and more, in an easy-to-read flow chart. View your report in Apple or in Google.
Shop Toast TablesStreamline payroll and tax prep
Avoid tax season headaches
The Payroll Tax Center is designed to help avoid rejected filings, making it easy to keep track of missing information like Tax IDs and SSNs in one central hub.
Visit the Tax CenterSimplify pay changes
We consolidated Payroll pay updates to a single Pay Change Experience, eliminating confusion. Now, update an employee’s pay in one place, and only one place
Learn moreOnboard in a few short steps
With our updated payroll onboarding workflow you can feel confident that you’re capturing all the necessary info so the first payroll can go off without a hitch.
Learn moreKeep customers coming back
Launch your own branded mobile app
Our white-label offering is easily customizable and integrates seamlessly with Toast products, letting you build your brand while connecting more easily with guests.
Get the Branded AppHelp reduce no-shows
Collect custom deposits for reserved tables in Toast Tables, apply unique refund rules and apply them directly to the guest’s check.
Set up depositsKeep a pulse on menu quality
Menu item reviews collect guest feedback on individual items through the digital payment process, giving you more insight into what items resonate with your guests.
Get Menu Item ReviewCorrespond with catering guests
Catering and events managers no longer have to switch between Toast Web and an external email provider. Send emails and keep track of correspondence directly within Toast.
Try the new Discussions featureGive back and create change
Supercharge your impact
With integrated fundraising capabilities you can raise money for a charitable cause of your choice directly from your POS, supercharging your philanthropic endeavors. Not available in all US states.
Try FundraisingAddress food waste
Food Waste Reduction gives restaurants the tools to understand their biggest sources of food waste, with information on cost-saving strategies, resell options, and reduction tactics to tackle your food waste.
Learn moreGo greener
Reduce plastic usage in your to-go orders (and save money on utensils) by letting guests choose their packaging preferences in every order.
Update Packaging Preferences
Want in? Let’s talk.
1,000 little things make our platform powerful, and personal. Get a demo to learn how we can create a solution for your unique business.
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Get assistance with new features at Office Hours
Office Hours are hour-long virtual sessions for up to 10 customers. Each customer has ~5-7 minutes to ask their question and receive educational guidance on any Toast product from a Trainer. Many customers appreciate the 1:1 guidance and often stay for the whole session, finding value in learning from others. Sign up for office hours.
**Toast Benchmarking leverages aggregated data from Toast restaurants to provide insights. The insights and content herein are provided for general informational purposes only, may be incomplete or inaccurate, and are not to be construed as recommendations or advice of any kind. Toast does not guarantee that you will achieve any specific results, and you should consult with your professional advisors for advice specific to your circumstances, including without limitation with respect to any purchasing decisions.
***Sourced from a blind survey given in February, 2024 to 1,571 US-based restaurant guests who had dined in, ordered takeout, or ordered delivery from any restaurant in the prior 3 months. 57% of guests surveyed said they were extremely to somewhat interested in receiving formal communications from their favorite restaurants via text. Survey respondents may have received incentives for participation